Zapper, a South African independent mobile payments company, has launched Zapper Tap on Phone Payments. This payment mode offers loyalty and rewards when you make an online transaction or accept tap-on-phone payments.
As a merchant, Tap on Phone is the new functionality that will give you access to virtually all digital payments without needing additional point-of-sale hardware, regardless of whether you have the Zapper app.
According to Zapper CEO Brett White, “After a successful pilot phase, we have rolled out new functionality available to all Zapper merchants, which enables them to accept physical card payments as well as mobile wallet payments, such as Samsung Pay, Apple Pay, Garmin Pay, and others. The consumer taps the physical card or mobile device on the merchant’s compatible Android phone.
This new upgrade also supports pin-on-glass functionality, which means consumers who have exceeded their verification limit can safely enter their PIN on the merchant’s Android smartphone and proceed with their transaction like they would on a standard PIN entry device when checking out.
The tap-on-phone offering is a significant addition to the Zapper payment network. Along with their continuously evolving loyalty and rewards offerings, Zapper merchants now have a comprehensive payment acceptance capability, enterprise-level retail insights, and payment solutions that can be managed entirely via cell phones.
Tap on the phone now makes your mobile a point-of-sale device
Previously, the Zapper merchant app was primarily a tool for Zapper merchants to get their payment confirmation feeds through a push notification in real-time, eliminating the need to wait for an SMS, email, or logging into the merchant portal online. It also allowed merchants to generate a QR code or payment link quickly and easily.
The app also turns the merchant’s phone into a point-of-sale device without additional peripheral hardware. All consumers in South Africa will be able to use the new payment option whether they have the Zapper consumer app on their phones or not.
Note that the Zapper Merchant app will still enable shoppers to quickly scan and pay the app-generated Zapper QR code or tap and pay using their physical bank card or mobile wallet. The primary aim of their latest offering is to ensure Zapper merchants can accept as many payment methods as possible.
How to use Zapper: tap on phone payments on your mobile.
To use Zapper, Tap on Phone Payments
- First, you need to download the Zapper app from your mobile device.
- Then, set up your account and set a password.
- You will be sent a verification code to verify your account
- Note that one-time PIN or OTP SMS can sometimes be blocked for a few reasons:
- Your mobile number is registered with the WASPA do not contact list
Third-party applications such as Truecaller are installed on your device, which blocks Zapper from sending your OTP code. Search for the numbers below in the third-party application to unblock Zapper, and rest assured. You will not receive any marketing communication from Zapper via SMS.
- Vodacom: 278200489486
- MTN: 27839210017032
- Cell C: 27840035005
- Telkom: 2781160001035005
Also, check with your mobile network if your number is blocked from receiving messages from certain SMS providers, or call the Zapper support team at +27 87 150 1001 for assistance.
You can download the Zapper App for iPhone here
Download the Zapper app for Android here.
You need to enter your bank details.
Launch your Zapper app for Zapper. Tap on Phone Payments and select the menu option (three horizontal lines at the top left). Select payment methods from the list and click on ‘add card’.
Add your card by scanning or adding the details manually and saving accordingly. If you want to remove a card, tap on the existing card and delete it.
Select the desired card and tick the ‘select as default’ box.
Users using the Zapper app do not incur fees. However, your regular bank card fees still apply.
Bank cards on the Mastercard and Visa platforms are accepted. The card must be activated for online purchases or to fund your casino account to play real money slots. Note that the app does not support Diners Club cards and American Express.
You need to add your email address. Launch the Zapper App for Zapper. Tap on Phone Payments and Tap on the menu option (three horizontal lines at the top left corner). Tap on your name, Update or add the email address, and save.
If your payment is declined, there might be a reason to check out.
- Check to see if your card is activated for e-commerce transactions. If not, contact your bank to activate this feature.
- Also, find out if the merchant accepts your card brand. Some merchants, e.g., Diners Club, may not accept all card brands.
- Again, check whether your cardholder name contains a hyphen. If so, remove the hyphen and re-register the card.
- Or maybe your card is expired, so you need to check the expiry date on your card.
If you lose your mobile, you can email the Zapper Support team at support@zapper.co.za to request that your account be locked immediately. You also need to provide them with the mobile number and email address you registered with so they can access your profile.
What if you are a merchant?
To begin accepting tap-on-phone payments, an existing merchant needs only the Zapper merchant app installed on an Android device that is NFC enabled and running version 9.0 or later.
Once your account has been verified, sign into your Merchant Portal using your username and password. Click on the Settings wheel and select ‘QR Code Manager’. Choose from several templates and download them.
Log into your merchant portal, click the settings wheel and select ‘sign up documents’. Upload your new bank statement or letter that is not over three months old. Alternatively, send your new proof of bank to support@zapper.co.za.
Once you have downloaded the latest version of your Zapper Merchant app for Android, customers hold their card or device against the back of their phone when the Tap to Pay feature is active to trigger a secure, contactless payment.
The security of the tap-on-phone or Zapper Tap-on-Phone Payments offering meets the stringent requirements of physical point-of-sale devices. Consumers will benefit by not needing to hand over their cards to the merchant, making it a safe and contactless payment experience.
With this recent addition, Tap to Phone, Zapper merchants can now accept a comprehensive suite of payment options. This includes vouchers, mobile wallets, and third-party options integrated onto the Zapper network, including Ozow; Buy Now Pay Later options such as MoreTyme; some cryptocurrency in the form of 6dot50; and now card-present payments via the Tap to Phone offering—all through a single account.
Click here to find out more about Zapper.
